Terms of Service

This page outlines the Policy and Privacy Information for the Scrapetelligence Application, including the ScrapeVerify app and Scrapetelligence.com website.

Scrapetelligence has been tested and working on Windows XP, Windows Vista, Windows 7 RTM and also on Windows Server 2003 and 2008 on both 32 bit and 64 bit. Scrapetelligence will work on  VMWare, BootCamp, Parallels, VirtualPC, GuestPC or by remote connection to a Windows VPS as well as work on Microsoft Remote Desktop on Apple Mac.

Program License

A single purchase of the Scrapetelligence application is for personal use, and by purchasing a single license you are entitled to run the application on one (1) machine under a single operating system only. Purchase of a Scrapetelligence license gives you the right to use the application on one machine and you are entitled to all bug fixes and new functionality published in future versions of the software. The validity of a license depends on the duration/plan you purchased.

Grant of License

When downloading/installing and/or using the Software offered by Scrapetelligence, (the "Licensor") grants you (the "Licensee") a non-exclusive, non-transferable license for the software products including (if applicable) electronic documentation and associated material (the "Software"). This License governs also any update or new version or release of the Software. This License applies also if you have downloaded the Software form websites or e-shops other than Licensor’s website. Unless it was specified at the time of delivery or download, the License permits you to use the Software for single user use only upon the terms and subject to the conditions contained herein.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

License Fee

Unless otherwise specified by the Licensor, the Software is NOT free or shareware. The License Fee is specified as indicated by the Licensor and to be paid by you at the time of delivery or downloading of the Software.

Obligations of Licensee

Upon accepting this License you undertake:

- to not copy the Software (other than for normal use of the Software in accordance with the terms of this License) nor (subject to mandatory applicable law rights) to disassemble, decompile or reverse engineer the Software;

- to not modify, lease, rent, loan, redistribute, sublease, sublicense or create derivative works from the Software;

- to ensure that your employees, agents and other parties who will use the Software are notified of this License and the terms hereof prior to such employee, agent or party using the same;

- to not display or make available the Software on a public bulletin board, FTP site, worldwide web site, chat room or by any other unauthorized means;

- not to transfer, communicate or make available any license or license key that was given by the Licensor to install or use the Software;

- under the terms of the license agreement, you are forbidden to share the Scrapetelligence application or license details with non-license holders or upload it to a publicly accessible location including but not limited to file sharing sites such as Rapidshare.com, MediaFire.com or similar as well as any FTP, newsgroup, blog or bulletin board service. 

- that if our licensing system becomes aware your instance of the application or license details have been shared either intentionally or accidentally, uploaded to such services, or tampered with in any way to circumvent the licensing policy outlined in this document we reserve the right to disable your active license and you will not entitle to a refund under any circumstances. Users are responsible for keeping their license details secure.

Warranties

The Licensor warrants that the Software will substantially operate in accordance with the user instructions contained in the materials delivered with the Software.

You acknowledge that software, in general, is not error-free and agrees that the existence of such errors shall not constitute a breach of this License. The Licensor may create new versions of the Software ("upgrades") which may correct such errors and although the Licensor has no obligation to notify existing licensees of such upgrades, the same will be made available at the same internet site as you downloaded/ordered the Software accompanying this License, at such cost as shall be indicated.

In the event that you discover a material error in the Software which substantially affects the use of the same and notify the Licensor of the error within 14 days from the date of this License, the Licensor shall at its sole option either refund the license fee or use all reasonable endeavors to correct by patch or new release (at its option) that part of the Software which does not so comply.

Warranty is excluded in the case non-compliance has been caused by any modification, variation or addition to the Software not performed by the Licensor or caused by its incorrect use, abuse or corruption of the Software or by use of the Software with other software or on equipment with which it is incompatible.

You acknowledge and agree that on certain occasions the Software will connect to Licensor’s website to transfer or download information (such as updates, license keys, versions, languages, etc.). You shall be responsible to ensure the internet connection at the relevant time and Licensor disclaims any warranty as to the continuity of internet connection and any corruption or interception of information during the transfer or download.

Limitation of Liability

Any liability (whether in contract, tort or other legal bases) of the Licensor for the breach of any obligation hereunder (including breach of warranty) or in connection with the delivery to, or downloading or use by, you of the Software is excluded, unless the Licensor has acted so negligently or in willful intent.

Notwithstanding the generality of clause stated above and to the maximum extent allowed under the applicable law, the Licensor expressly excludes liability for consequential loss, damage of, or corruption to, other software or data, or for loss of profit, business, revenue, goodwill or anticipated savings.

Intellectual Property Rights

All copyright, trademarks and other intellectual property rights subsisting in or used in connection with the Software (including but not limited to all images, animations, audio and other identifiable material relating to the Software) are and remain the sole property of the Licensor.

Termination

You may terminate this License at any time by destroying the Software, license or license keys, documentation and all copies. No License Fee is refundable upon termination. The Licensor may terminate this License at any time if you are found in breach of any of these terms. Further, the Licensor may terminate this License forthwith if you do not timely pay the License Fee. Further, if the installation or use of the Software is conditional upon the activation of a license key which has been provided by the Licensor specifying that this had only a limited period of validity, the License shall be deemed automatically terminated upon expiry of such period.

Refund Policy

If you have any trouble with the application, please contact us immediately. Scrapetelligence has internal crash analysis, and in the event of problems, it will create a bug report file with technical information that the application sends to us for review. This debug data does contain detailed information about your machine, and the programs running on it at the time of the crash. This information includes things such as your Operating System and Service Pack version, hardware specs such as how much RAM in total and how much was being used when the crash occurred, Processor type, your System Uptime and how long Scrapetelligence had been running. It also shows a list of all programs running at the time the crash occurred, you are alerted when a crash occurs and the sending of debugging information is optional and requires your consent to send. Please rest assured we have no interest in any details besides what made Scrapetelligence crash, and what can be done to fix it.

We can also create special debug versions of Scrapetelligence with extended logging capabilities, we also may send you a special Scrapetelligence build to log and trace errors to solve any issues.

In the event we are unable to get Scrapetelligence running on your system, we will issue you a full refund within 14 days of purchase. In all other situations, we do not issue refunds due to the nature of Scrapetelligence being digital goods, and all sales are final. Under no circumstances can we offer refunds because you changed your mind, you no longer need the software, you assumed it done something not advertised, or you found it too difficult there is already an explanatory video tutorial and written features of the software for you to make this decision before purchasing.

As with ScrapeVerify email verification service, no refund is possible after the delivery of clean data.

Privacy Policy

Scrapetelligence is an application that runs on your PC, the application does not retrieve, send to the internet or in any way interact with your personal information. We take user privacy very seriously. Scrapetelligence may periodically connect to the internet to check the application has been legally purchased, and at your request connect to the internet to check for newer versions with new functionality. At no time is any personal information transmitted from your machine. We recon with cookie disclosure as detailed by Google.

Email Policy

When purchasing Scrapetelligence we automatically become aware of your name and email address associated with your chosen payment processor (such as PayPal, Bank, or Card). This information is used to associate your payment, with your ability to legally own and run the Scrapetelligence application. This information is in no way shared with any third party and is strictly used by the Scrapetelligence team for purposes directly related to the Scrapetelligence site and application as well as communicating with you for issues such as support or software license authentication. By purchasing Scrapetelligence, you agree to the policy outlined on this page.

We reserve the right to revise or amend this policy. Scrapetelligence – .
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